Are you having trouble with TeamViewer or need assistance with a specific issue? If so, contacting TeamViewer support is easy and straightforward. In this article, we'll walk you through the steps on how to get help from TeamViewer.

Via the Management Console

If you're already logged in to your TeamViewer account via the Management Console, you can quickly access support by clicking 'Get Help' from the account dropdown menu. This option is available for all TeamViewer customers with a Remote Access, Business, Premium, Corporate or Tensor license.

General Information

This article applies to all TeamViewer customers who have a valid license. If you're unable to find an answer to your question on our Community forum or Knowledge Base, submitting a ticket may be necessary.

Before submitting a ticket, please note that it requires a valid TeamViewer license. In some cases, a TeamViewer staff member or moderator may ask you to submit a ticket if additional information is needed to assist with your issue.

How to Submit a Ticket

### Via the TeamViewer Website

To submit a ticket to us:

1. Go to 'www.teamviewer.com'(http://www.teamviewer.com) and click 'Submit a ticket' at the bottom of the page.

2. Log in to the Support Portal using your licensed TeamViewer account.

If your account is not linked to a valid TeamViewer license, the support portal will instead load our Community forum.

### In the Customer Portal

Alternatively, you can also submit a ticket through our Customer Portal:

1. Go to 'www.teamviewer.com'(http://www.teamviewer.com) and log in to your licensed TeamViewer account.

2. Click 'New Support Ticket' or find the answer to your question in our Knowledge Base.

Important Notes

* Make sure your account is linked to a valid TeamViewer license before submitting a ticket.

* If you're unable to submit a ticket, it may be due to an invalid or unlinked license.

By following these simple steps, you'll be able to get the help you need from TeamViewer support. Our team of experts will do their best to resolve your issue and provide you with a satisfactory solution.

How to contact teamviewer support